What is the status of your film?
If you must know the best time to ask is the day we receive your film. Once your film gets checked into our system it is tracked by number only. Color C-41 film gets moved to the basement. Black and white, ECN-2 and E-6 Go to our upstairs lab.
Once your film is developed by Andrew and scanned by Joe or Rachel, it is moved to our digital lab where Rachel a quick quality control check of everyone’s film before she uploads your pictures. This post check can take some time if you sent in more than a few rolls of film or are getting high resolution scans or you requested prints.
You film then gets cut by either Andrew or Rachel, packaged and shipped.
Given turn around times are based on a single roll of 35mm film. more rolls or different types of film will add additional time. Turn around times are from the time we check in the film till the time it gets uploaded. It may take a few days before we check in your film and it may sit a week or 2 before we ship your film back to you.
All status questions will be answered during our normal business hours Monday - Thursday 6pm to 10pm. It may take up to 48 hours to get your status. Our priority is getting everyone’s film completed in a timely manor, not giving you a status update every few days.
See average turn around times below:
C-41 Color Film = 4 to 7 days (+/- 3 days)
ECN-2 Color Film = 7 to 12 days (+/- 2 or 3 days)
Black and White = 2 to 3 weeks (+/- 1 week)
E-6 Slide Film = 2 to 3 weeks (+/- 1 week)
E-4, K-14 or C-22 = 1 to 2 months. (+/- 2 weeks)